Programs for Caregivers of Seniors & Senior Services Staff

 Introducing the Robust Retention Remedy, a comprehensive approach to retaining staff, rectifying employee dissatisfaction and redefining culture. This customized intervention will revolutionize your facility by saving money, increasing resident satisfaction and creating a loyal and engaged workforce. 

Custom Management, Supervisor and Leadership Programs, a solution to balancing the skill set of new supervisors, managers & leaders as well as offering growth opportunities to high potential employees being groomed to succeed management roles. These programs include some of the topics below and more designed to inspire, educate and retain your most valuable asset -- your employees. 

The programs below can be combined into a series and customized based on organizational needs, goals and priorities

 Staff Training Programs 

• The intangible Return on Investment (ROI) of compassionate nursing
• A family perspective on long-term care and its’ life altering impact
• The Impact of strengthening EQ (Emotional Intelligence) in healthcare professionals
• Managing stress in and outside of the office to prevent burnout and anger
• Creating and maintaining an exceptional customer experience 
• The art of negotiation with families, residents and peers
• Advanced Communications focused on message timing, content and setting expectations 
• Tops, Middles, Bottoms: A workshop on power 
• Engagement Elixir: Enhancing Communication Experiences for People Living with Memory Impairment
• The art of giving & receiving Feedback
• Creating and maintaining your personal brand
• Coaching skills for healthcare professionals to improve performance
• Inclusive communication – how to talk with, not at seniors 
• Managing Up/ Supporting your Boss
• Brand Buoyancy: Reclaiming, Repairing and Reinvigorating your brand  
• Your Role: Our Goal, a scenario based celebration of nurses, CNA's and other direct care workers focused on the customer experience
•  Avoiding caregiver burnout during the holidays: a survival guide

Loneliness: From Environmental Epidemic to Empathetic Evolution

Objectives
-- Define the reasons for and impact of loneliness amongst the aging population

-- Describe the connection between loneliness and dementia diagnosis’

-- Implement scalable solutions to reduce isolation amongst seniors

-- Practice communication strategies to maintain relationships while preserving the dignity of those with a form of dementia 

Description 

If a portion of society is lonely, a portion of the people within that society can be the catalysts for positive change. Countless global studies describe an epidemic of loneliness among older adults, particular those who are widowed, unmarried or who live far from family. The effects of loneliness include a decline in health and early death. If a dementia diagnosis is added into the equation, people can feel more isolated. Friendships often fade when people don’t know how to best support those facing memory loss. We have a responsibility both on a micro level as individuals and on a macro level as a community, to better connect, support and foster relationships with seniors, regardless of their diagnosis. If you are committed to engaging this population and comfortably supporting friends, relatives, colleagues or clients diagnosed with any form of dementia, this program is designed for you. Through easily and quickly implementable ideas, tips and communication strategies, participants will be empowered to create a cultural paradigm shift towards a more connected community.

Training Goals                                         

Garner more empathy for patients and residents of senior facilities by understanding more of their experiences.
Promote greater collaboration between caregivers and seniors with regards to their care
Create new comfortable, communications channels for caregivers to effectively share information with residents/ patients and their families
 

Themes

Patient as a person, sympathy vs. empathy, emotional intelligence, connecting with patients/ residents,  communication efficiency - leading to more time and body language   

Details

Both talks and trainings are available based on need and preference of facility or medical group. These can range from 45 minutes with a 15 minute question and answer period to half day interactive workshops. 

Email Lia@aintshesweet.net for more information