Organizational & Leadership Development Consulting Services

I have worked with global companies, nonprofits, higher education institutes and small businesses to design and deliver a variety of consulting services aligned to their business growth and staffing development needs. My focus currently is on positively disrupting healthcare to better align it with patient and resident needs, particularly focused on enhancing outcomes for senior citizens. In doing this I work with healthcare providers, insurers and professionals who impact senior's ability to access and receive quality medical care.  I am experienced in areas such as:

  • Organizational Development
  • Leadership Development
  • Executive and Team Coaching
  • Change Management
  • Instructional Design 
  • Facilitation of workshops, seminars, conference programs and courses


Each interaction and program is designed with the audience in mind and provides tangible strategies and practical tools to be used immediately. Sample audiences include:

Physicians, Nurses, Social Workers, CNA's, Medical Office Staff, Corporate Staff working with senior customers, Healthcare Executives, Senior Living Professionals and more. Programs can include any combination of the above. Please let me know how I can help you increase employee satisfaction, reduce turnover and enhance efficiency today.


Organizational Development Consulting

  • Design of various interventions to affect interpersonal issues, gaps in leadership capabilities and issues related to change
  • Creation of stakeholder engagement and communication plans
  • Succession Planning and 9 Box Sessions and planning
  • Deployment of various assessments such as FIRO-B, LIFO, DiSC, Strengthsfinder ©, the Group Management Questionnaire (GMQ) and others


Leadership Development Consulting

  • Creation and development of Leadership Development cohort based programs
  • Facilitation of Leadership Development Program or standalone courses
  • Performance Management Process design and associated training and deployment strategies
  • Certified to Deliver any DDI © courses in the Leadership Course Suite Course List
  • Certified in the delivery of Career Systems International Career Coaching for Managers or Employees courses
  • Certified to deliver Blessing White’s, “Why Should Anyone be Led by You” two day workshop
  • Certified to deliver Immunity to Change Workshop | trained at Harvard University


Executive & Medical Practitioner Coaching Services

  • One on one coaching for executives, leaders, and individual contributors 
  • Team and group coaching including coaching interventions for managers and their employees
  • Development of custom 360 instrument including observational assessments and checklists
  • Interview and observation of coaching clients
  • Production of detailed coaching analysis and report for delivery to client 
  • Executive Summary of coaching engagement (s) once complete

Specific areas of focus are:

- On-Boarding

- Leadership and managerial skills and the transition from individual contributor to manager - Physician/ Nurse/ Medical Professional Burnout and Stress – the causes and short and long term effects

- Entrepreneurial and team mindsets


Change Management Consulting

  • Leadership and support for technology projects including Salesforce or other CRM rollouts
  • Use of behavioral tools and assessments to transition new leadership/ employees into teams to minimize disruption to work and maximize leveraging talent
  • Design and delivery of courses for leadership or individual contributors on change readiness, leading change and embedding behavioral change in sales strategy
  • Creation and dissemination of change management communications and communications plan


Course Development & Delivery

Experienced in designing for and presenting to a global audience in person, via webinar, video conference, or blended learning experience on a multitude of topics including but not limited to:

  

  • Self-Awareness and Behavior Change
  • Building Resilience/ Coping Skills for Busy Professionals
  • Managing stress in and outside of the office to prevent burnout and anger
  • Perfecting Professionalism 
  • Managing disruptive colleagues who are loved by patients   
  • Cultural Competence for Healthcare Workers
  • Catalyst Leadership 
  • Managing Up
  • Defining and Revising Personal Brand 
  • Enhancing Rapport with Elderly Patients
  • Supportive Communication Strategies to work with Patients with Alzheimer's and Dementia 
  • Time Management/ Time Hacks/ Productivity 
  • Change Management, Leading Change and Change Strategies for Individual Contributors
  • Networking Skills and Strategies 
  • Working and managing between generations
  • Public Speaking, Workshop Facilitation and Communication with Impact (a hybrid of presentation excellence and both internal and external customer connectivity
  • Business Writing/ Writing with Impact 
  • Performance Management/ Using the 9 Box
  • Interviewing Skills / Behavioral Interviewing 
  • Using a six step problem solving methodology for any business problem
  • Courses using assessments such as DiSC, LIFO, StrengthQuest etc. 
  • Consultative Sales training and capability

  

Additionally Workshops for Board Retreats are available on topics such as:

  • Strategic Planning
  • Organizational Health Asessment
  • Succession Planning 


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