Organizational & Leadership Development Consulting Services

I have worked with global companies, nonprofits, higher education institutes and small businesses to design and deliver a variety of consulting services aligned to their business growth and staffing development needs. My focus currently is on positively disrupting healthcare to better align it with patient and resident needs, particularly focused on enhancing outcomes for senior citizens. In doing this I work with healthcare providers, insurers and professionals who impact senior's ability to access and receive quality medical care.  I am experienced in areas such as:

• Organizational Development
• Leadership Development
• Executive and Team Coaching
• Change Management
• Instructional Design 
• Facilitation of workshops, seminars, conference programs and courses

Each interaction and program is designed with the audience in mind and provides tangible strategies and practical tools to be used immediately. Sample audiences include:

Physicians, Nurses, Social Workers, CNA's, Medical Office Staff, Corporate Staff working with senior customers, Healthcare Executives, Senior Living Professionals and more. Programs can include any combination of the above. Please let me know how I can help you increase employee satisfaction, reduce turnover and enhance efficiency today.

• Design of various interventions to affect interpersonal issues, gaps in leadership capabilities and issues related to change
• Creation of stakeholder engagement and communication plans
• Succession Planning and 9 Box Sessions and planning
• Deployment of various assessments such as FIRO-B, LIFO, DiSC, Strengthsfinder ©, the Group Management Questionnaire (GMQ) and others

• Creation and development of Leadership Development cohort based programs
• Facilitation of Leadership Development Program or standalone courses
• Performance Management Process design and associated training and deployment strategies
• Certified to Deliver any DDI © courses in the Leadership Course Suite Course List
• Certified in the delivery of Career Systems International Career Coaching for Managers or Employees courses
• Certified to deliver Blessing White’s, “Why Should Anyone be Led by You” two day workshop
• Certified to deliver Immunity to Change Workshop | trained at Harvard University

• One on one coaching for executives, leaders, and individual contributors 
• Team and group coaching including coaching interventions for managers and their employees
• Development of custom 360 instrument including observational assessments and checklists
• Interview and observation of coaching clients
• Production of detailed coaching analysis and report for delivery to client 
• Executive Summary of coaching engagement (s) once complete

Specific areas of focus are:

- On-Boarding

- Leadership and managerial skills and the transition from individual contributor to manager - Physician/ Nurse/ Medical Professional Burnout and Stress – the causes and short and long term effects

- Entrepreneurial and team mindsets

• Leadership and support for technology projects including Salesforce or other CRM rollouts
• Use of behavioral tools and assessments to transition new leadership/ employees into teams to minimize disruption to work and maximize leveraging talent
• Design and delivery of courses for leadership or individual contributors on change readiness, leading change and embedding behavioral change in sales strategy
• Creation and dissemination of change management communications and communications plan

Experienced in designing for and presenting to a global audience in person, via webinar, video conference, or blended learning experience on a multitude of topics including but not limited to:

• Self-Awareness and Behavior Change
• Building Resilience/ Coping Skills for Busy Professionals
• Managing stress in and outside of the office to prevent burnout and anger
• Perfecting Professionalism 
• Managing disruptive colleagues who are loved by patients   
• Cultural Competence for Healthcare Workers
• Catalyst Leadership 
• Managing Up
• Defining and Revising Personal Brand 
• Enhancing Rapport with Elderly Patients
•  Loneliness: From Environmental Epidemic to Empathetic Evolution 
• Supportive Communication Strategies to work with Patients with Alzheimer's and Dementia 
• Time Management/ Time Hacks/ Productivity 
• Change Management, Leading Change and Change Strategies for Individual Contributors
• Networking Skills and Strategies 
• Working and managing between generations
• Public Speaking, Workshop Facilitation and Communication with Impact (a hybrid of presentation excellence and both internal and external customer connectivity
• Business Writing/ Writing with Impact 
• Performance Management/ Using the 9 Box
• Interviewing Skills / Behavioral Interviewing 
• Using a six step problem solving methodology for any business problem
• Courses using assessments such as DiSC, LIFO, StrengthQuest etc. 
• Consultative Sales training and capability

Introducing a provocative, but necessary, interactive workshop series designed to inspire self-reflection and committed actions 

Micro-aggressions and Micro-inequities against BIPOC: A Macro Societal Injustice

Having BIPOC (Black, Indigenous, and/or People of Color) friends or colleagues does not make one not racist. BIPOC experience a multitude of inequities from childhood through adulthood when they are often mercifully teased about the color of the skin, an accent or other attributes, which stand out. Not seeing color is a fallacy. Learn to embrace the very differences that contribute to each humans uniqueness, while appreciating the many distinctive struggles BIPOC face that Caucasian people are often, unknowingly unaware of.  From Redlining to profiling by police, universities, potential employers and even potential partners, delve into a history of imbalance that every person has the ability to contribute changing. This eye-opening, riveting and often emotional collection of data, stories and human connections, will result in even the most skeptical rethinking if and how they contribute to bias.

Objectives

• Define micro-inequity and micro-aggressions in the context of racial prejudice
• Challenge existing beliefs on what prejudice entails
• List instances of societal racism and the health, economic and social implications of these systems 

Beyond Book Clubs, Rally's and Social Media Posts: A Guide to Committed Allyship

"When black people are in pain, white people just join book clubs" -- Tre Johnson, Washington Post

How many of us are guilty of confusing passive activism with active allyship? I am. Admittedly, I am one of a countless Caucasian people who want and intend to do more, but don't always know how. Explore what it means to dismantle age-old systems, to reflect on your own responsibility in causing pain to BIPOC and to support BIPOC at work, in the community in government and in having equity in voice. This requires a paradigm shift in action and an active stance in reaction to the micro-aggressions one witnesses, but does not speak up about. Allyship requires true accountability in assessing and addressing the needs of people who are marginalized. With commitment and courage, change will happen.

Objectives

• Examine traditional methods of supporting BIPOC and the affect these have on their social and emotional status
• Create sustainable behavioral change in actions designed to reduce the marginalization of BIPOC
• Exemplify allyship with strategies to communicate with and stand up to others in society who are unable or unwilling to evolve 

Additionally Workshops for Board Retreats are available on topics such as:

• Strategic Planning
• Organizational Health Asessment
• Succession Planning